SHIPPING
Shipping Policy
Thank you for shopping with Luxe Glow Collection. We’re committed to making your shopping experience smooth, fast, and reliable. Below you'll find all the details about our shipping process.
Where We Ship
We currently ship within the United Kingdom and Ireland only.
We do not offer international shipping at this time.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order is shipped, you'll receive a confirmation email with tracking details.
Shipping Time & Cost
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 1–3 business days | Calculated at checkout |
Free Shipping is available on all orders over £50 (before tax and after discounts).
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor the progress of your delivery in real-time.
Delays & Exceptions
While we do our best to deliver within the expected timeframe, shipping delays may occasionally occur due to:
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Courier issues
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Weather disruptions
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Incomplete or incorrect shipping addresses
If you experience a delay, please contact our support team and we’ll assist you right away.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us at info@luxeglowcollection.com within 7 days of receiving your package. Please include:
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Your order number
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A clear photo of the damaged item (if applicable)
We'll resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer service team:
📧 Email: info@luxeglowcollection.com
🕒 Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)